What the labels on bookings mean

Reminder due, Reminded, Reminder not sent and the other labels on bookings in your diary.

In the day view, a booking can have one of these labels:

  • Reminder due: a reminder text will go the evening before.
  • Email reminder: the client will get a reminder by email the evening before.
  • Reminded: the reminder went, by text or email.
  • Reminder unconfirmed: the reminder was sent, but the text or email service didn't confirm it. It isn't sent again, so nobody gets two.
  • Reminder not sent: the email reminder couldn't be sent, or the day's email limits were reached. Activity says which.
  • No-show and Cancelled: see Mark a no-show and Cancel a booking.

No label means no reminder is due for it. (Why a client didn't get a reminder)

Still stuck? Email hello@diarybadger.com and we'll help.