The sign-in code hasn't arrived
What to do when the email with your code is slow or missing, or the code doesn't work.
- Look in your spam or junk folder. The email comes from no-reply@diarybadger.com.
- Check the address. Codes only go to the address your account uses. If you type a different one, the page looks the same, but no email comes.
- Wait a minute, then press Send a new code. You can ask for a new code every 60 seconds. Use the code from the newest email.
- "That code is wrong or has expired": check you're using the latest email, or send a new code.
- "Too many emails have gone out recently": no code was sent. Try again later, or sign in with your password.
A password saves waiting for codes. (Set or change your password)
Still stuck? Email hello@diarybadger.com and we'll help.