A payment didn't go through

If a payment fails, we try again over the next few days. Update your card so online bookings carry on.

If a payment fails, your diary and Billing page say "Your last payment didn't go through", and we try again over the next few days.

  1. Go to Billing and press Card, invoices or cancel.
  2. In Stripe, update your card.

Do it soon, so your online bookings carry on.

Still stuck? Email hello@diarybadger.com and we'll help.